Every day, priceless strategic information is flowing into your company. Information about what motivates customers. And what irritates them. It’s pouring in, with every customer interaction. If you could extract it from the millions of other bits of not-so-useful information, you could learn from it. Profit from it. And improve your contact center’s performance.

You can. With NICE Perform™, you can gain insight from customer interactions. Using integrated multimedia analytics, such as word spotting and emotion detection, NICE Perform identifies key moments in customer contacts. Presents them in a clear and useful format. Enabling decision makers to spot trends. Uncover inefficiencies. And take action to drive performance, not just in the contact center, but across the entire enterprise.

Whether the environment is traditional telephony or VoIP or both, NICE can give you the evolutionary advantage you need to succeed. Plus investment protection and global support. Take the next step at nice.com. Or call 1-866-999-6423.